Who issues the PMO-CP^© credential?

The PMO-CP^© credential is issued by the PMO Global Alliance, the world's largest community of PMOS and PMO professionals, with operations in over 100 countries.

Is the PMO-CP^© credential valid internationally?

More and more! PMOGA, a global organization, issues the credential and, besides, the PMO-CP^© credential is recognized by its credential holders in over 80 countries.

What are the prerequisites to be eligible for PMO-CP^© certification?

The only prerequisite required is a bachelor's degree. Candidates who are selected for audit will be required to send the certificate according to instructions that will be sent by email.

Is the PMO-CP^© certification based on which body of knowledge?

The PMO-CP^© certification is grounded in the PMO VALUE RING^© methodology, developed by the PMO Global Alliance Community in a research project that involved more than 120 seasoned PMO Leaders from several countries.

What is the PMO VALUE RING^© methodology?

This methodology provides a step by step to set up, assess, redesign and monitor PMOs to generate value perception for PMO stakeholders and the organization.
The PMOVR is valuable for both established PMOs and for new PMOs and provides varied perspectives based on the experience of the global PMO community. This approach will allow you to rethink your PMO concepts and beliefs.

Is the PMO VALUE RING^© methodology a kind of software?

No, the PMO VALUE RING^© methodology is a step by step that can be performed without any specific software. The PMO VALUE RING^© methodology has an optional web tool that automates the entire process and gives access to an exclusive database with our global community's experience, allowing its users to have access to the collective intelligence of thousands of experienced PMO leaders, members of our global community.

Is the use of the PMO VALUE RING^© web tool mandatory and covered in the PMO-CP^© exam?

The PMO-CP^© certification is grounded only on the theoretical basis of the PMO VALUE RING^© methodology and each step's procedures, which can be performed without using any specific software. In other words, the web tool is not mandatory for the use of the methodology, and aspects related to webtool are not covered in the PMO-CP^© exam.

How is the PMO-CP^© certification process?

The PMO-CP^© certification process is 100% online and on-demand, so you can study, take the exam, and obtain your certification wherever you are and at your own pace.

In which languages is the certification process available?

Currently, the certification process is available in three languages (English, Spanish and Portuguese), which includes the online course, support material and the exam.

Is it possible to buy and take only the PMO-CP^© exam without the course?

No, it's not. The PMO-CP^© certification process includes the PMO-CP^© Prep Course and the online proctored exam first attempt. That course is the primary reference for you to be approved. If you fail the first attempt, you may pay an additional fee to take the second exam attempt.

Which are the process steps?

After registering, you will have access to the certification preparation course and will be able to schedule and perform your proctored exam, which should happen during the 90-day eligibility period.
If you fail the first attempt, you can still try again, paying an additional fee that will provide a new 90-day eligibility period so that you can review all the content, schedule and take your second attempt exam. 

What is the PMO-CP^© credential expiration date? Is there a renewal cycle?

Currently, the PMO-CP^© credential has no expiration date. Once obtained, it will not be necessary to renew it.

How long will I have to schedule and take the first exam attempt?

The eligibility period for scheduling and taking the exam is 90 days from the date of registration in the certification process.

If my 90-day eligibility period expires, is it still possible to take the exam?

Yes, it is possible to purchase a new 90-day period of eligibility by paying an additional fee. If you need to buy this extension, please contact us. However, remember that you must complete your certification process within one year of the registration date. Otherwise, you will be considered to have dropped out, your certification process will be canceled, and you'll need to register again paying the full fee to start the process from scratch.

What is the PMO-CP^© certification preparation course?
The PMO-CP^© certification preparation course is online and on-demand. The video lessons are pre-recorded and you can watch them whenever you want, and as many times as necessary.

How long is the course?
You will have access to nearly seven hours of high-value content, in addition to articles and support material. In other words, everything you need to obtain your PMO-CP^© credential successfully.

How can I interact with the course instructor?
You will also be able to interact with your instructor through several channels, which will allow any question to be clarified, making you feel confident to take the certification exam.

How long will I have access to the course content?
You will continue to have access to the course content for an unlimited time, even after you have already obtained your PMO-CP^© credential.

Can I submit PMI^© PDUs for this course?

Yes, you can submit seven PDUs. You will find detailed instructions on how to do perform this task in the content of your course.

Is it possible to download the video lessons or watch them offline?

It is not possible to download the video lessons and you need to be connected to the Internet to watch them.

How many hours of study do I need to pass the exam?

This is not a simple question but our experience shows that, on average, about 24 hours of study are required to pass the exam. These hours include the seven hours of video classes being fully watched at least twice, in addition to reading the support material, reviewing class notes, and clarifying your questions with the instructor.

How is the PMO-CP^© exam?
The PMO-CP^© exam is online and proctored. You must schedule it in advance and perform it in an environment that meets the requirements, on the scheduled date/time, connecting with the proctoring service.

How many questions are there in the PMO-CP^© exam?
The PMO-CP^© exam is comprised of 40 mutually-exclusive, four-option, multiple-choice questions.

How much time is allotted for the PMO-CP^© exam?
60 minutes.

What percentage of correct questions are required for approval?
You must have at least 75% correct answers to be approved; that is, at least 30 of the 40 exam questions must be answered correctly.

What aspects are covered in the PMO-CP^© exam?
The exam aims to test the candidate's knowledge of the PMO VALUE RING^© methodology's main aspects.
The exam does not cover aspects related to the PMOVR web tool, focusing only on the PMOVR methodology, which can be used even without the PMOVR web tool optional support.

What is the format of PMO-CP^© exam questions?

You will find three different formats of questions on the PMO-CP^© exam:

1) Definition-based questions
These are the most straightforward questions that you will see on your PMO-CP^© certification exam. They will test your understanding of the essential PMOVR methodology concepts.

Example:

What is the ideal headcount for a PMO?

a) It depends on the chosen PMO model.
b) One PMO Leader and between two and five analysts.
c) It depends on the available budget.
d) It depends on the PMO mix of functions, how the PMO processes have been designed, and which service levels have been agreed upon with the PMO stakeholders.

To solve definition-based questions, you will have to understand the methodology concepts in detail.

2) Situation-based questions
In this type of question, you will be given a situation and asked to find the best answer for that scenario. These questions are challenging because all options may seem correct. However, you have to choose the best option.

Example:

A large international company in the retail industry has decided to implement a PMO, and you are the leader of this critical project. The sponsoring Director of the new enterprise PMO has informed you that you will have at your disposal four professionals who will compose the PMO team. What action should you take first?

a) Establish the PMO functions considering the headcount and the skills already available, which are considered non-negotiable project restrictions.
b) Define the PMO's functions and processes based on expected results, establish the necessary headcount and skills, and identify potential gaps and risk response.
c) Inform the Director that more professionals will be needed to compose the PMO team since the PMO will have an enterprise scope.
d) Immediately establish each team member's role and, in particular, the PMO leader's role.

Situation-based questions are usually wordy and have a lot of unnecessary information. You have to read them carefully and ignore unneeded information. Be careful with critical words like except, not, always, and only.
Your experience will help you understand the situation, but you have to understand the PMOVR methodology's mindset and critical aspects to solve it.

3) Interpretational questions
In this case, you will be given some data and you have to analyze it to find the correct answer.

Example:

Analyzing a PMO's maturity assessment, you see that the maturity indicators for one of its functions are as follows:
Function Current Maturity: 50%
Function Desired/Target Maturity: 50%
How should you interpret this data?

a) That there is an obvious error in the assessment since there is no expectation of improving the function's maturity.
b) Possibly, it was decided not to prioritize the evolution of the function's maturity during the assessment cycle.
c) An action plan should be established to improve the maturity of the PMO's function.
d) There is not enough information to allow the interpretation of the observed results.

A clear understanding of concepts is required to solve this type of question.

Is one hour enough to complete 40 questions on the PMP-CP^© exam?
Certainly, yes. Less than 4% of candidates fail to finish their exam within the allotted time, usually caused by a lack of planning and attention to monitoring the remaining time, which will always be available on the screen during the exam.

Where can I find the best PMO-CP^© exam sample questions?
During the PMO-CP^© Prep Course, you will be challenged to test your knowledge with questions similar to those you will find in your real PMO-CP^© exam at the end of each module.

Are there any PMO-CP^© exam simulator officially provided or recommended by PMOGA?
PMOGA does not offer or recommend any PMO-CP^© exam simulator. You may find different materials with supposed real questions on platforms like Udemy and Coursera, created by independent authors, without any support or official link with PMOGA. We are not responsible for the quality of these materials nor their effectiveness in helping candidates who will take the exam.

How is the proctored online exam scheduled?

You will receive detailed instructions on how to schedule your exam in up to seven days after your registration. Still, in summary, you will access PMI website and select the day and time that is most convenient for you.

Are all the days and times always available?

There is a wide availability of dates and times that usually meet candidates' needs and their different time zones. However, the closer to the desired schedule, the greater the chance that there will be a reduction in available hours. Therefore, schedule your exam as soon as possible, even if it is at the end of the 90-day eligibility period.

Do I need to pay fees to schedule the exam?

No payment is required. Additional fee payment will be required only if you need to acquire a new 90-day eligibility period.

How long do I have to schedule the proctored exam online?

Up to 7 days from your registration date, you will be able to schedule your first exam attempt at PMI website for any available date or time within the 90-day eligibility period, which is counted from your registration date.

Is it possible to change the date I scheduled for my exam?

Yes, as long as you reschedule your exam within your 90-day eligibility period.

What are the rules for scheduling the second attempt exam?

Immediately after the payment of the second attempt exam fee, a new period of 90 days of eligibility will be activated, and in up to 10 days from the activation date, you will be able to schedule your second attempt at PMI website within the 90-day eligibility period, which is counted from the activation date.

Do I need to watch all the video lessons before scheduling my proctored online exam?

No, you don't. You can schedule your exam as soon as the scheduling is available at PMI website, within 90 days of the eligibility period. Detailed rules and instructions on how to schedule your proctored exam will be available after your registration.

I've missed the 90 day eligibility period and haven't taken the exam. Can I still schedule my exam?
You have to purchase an additional 90-day eligibility period before scheduling your exam.

What are the procedures for taking the proctored online exam?

After registering, you will have access to the PMO-CP^© Prep Course where you will find detailed instructions on preparing the place where you will take the exam, connecting to the proctoring service provider, and take your exam.

Is it possible to take the exam in person at an authorized center?

No, the PMO-CP^© certification exam is online and proctored and PMOGA doesn't have authorized centers in any country.

When will I know if I passed the PMO-CP^© exam?

After completing your exam, you will immediately see the result on the screen, informing whether you pass or fail, and your final performance. 

Is it possible to know which questions I answered wrongly?

This information will not be made available. You will only know your final performance and whether it was approved or not.

How is the PMO-CP^© certificate?

PMOGA provides digital PMO-CP^© certificates to all credential holders.

When will I receive my PMO-CP^© certificate after passing the exam?

You will receive your digital PMO-CP^© certificate by email within five days.

Does the PMO-CP^© certificate show my score?

No, it doesn't.

Does the PMO-CP^© certificate indicate previous failed attempts?

No, it doesn't.